Frequently asked questions
How far is the hotel from Hat Yai Airport?+
About 550 m from the terminal, roughly 3 minutes by car.
Is there an airport shuttle?+
Yes. A shuttle and airport transfer can be arranged at the front desk for an extra charge.
What are the check-in and check-out times?+
Check-in is from 2:00 PM to 12:00 AM. Check-out is from 5:00 AM to 11:00 AM. Please let us know your arrival time in advance.
Do you serve breakfast?+
Yes, a continental breakfast is served each morning. Breakfast to go is available for early departures.
Is parking free?+
Yes. Free private parking is available on site and you do not need to reserve it.
Is the swimming pool open?+
Yes, the outdoor pool in the garden is open to guests.
Is there a restaurant?+
Yes, there is an on-site restaurant, and special diet meals can be prepared on request.
Is there a spa?+
No, the hotel does not have a spa.
Do rooms have a balcony and a private bathroom?+
Yes. Every room has a balcony or terrace with garden views and a private bathroom with a shower.
What is the WiFi policy?+
WiFi is free and works in all areas of the property.
Is there a damage deposit?+
A refundable damage deposit of THB 300 is paid in cash on arrival and returned in cash at check-out after a room check.
Can I bring children?+
Children of all ages are welcome. Children aged 7 and over are charged as adults. Cribs and extra beds are not available.
Are pets allowed?+
No, pets are not allowed.
How far is the hotel from Hat Yai city centre?+
About 12 km, which is roughly a 20 minute drive.
What guests say
"Minutes from the airport. Spacious room and probably one of the cleanest pools in South East Asia. There is a 7-11 and restaurants within walking distance."
"A great place to stay for connecting flights. Staff are very helpful, it's quiet so you can sleep and the curtains are block out. The gardens and pool area are maintained well."
"It was super clean and very comfortable. We used it as a transit on our way to Koh Lipe for one night and we're very satisfied with the room."
"The hotel location is very close to the airport, and the environment has a lovely Bali-style atmosphere."
"Location is great. No way you'd miss a flight. The staff was nice and accommodating. The room was clean and everything was functional."
"Very close to the airport, lovely large room with everything you need. Very friendly and helpful staff. Also a lovely pool."